iPhone - Full Track Was Not Received

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iPhone - Full Track Was Not Received

Postby Dangarion on Fri Jun 12, 2009 10:51 pm

Hello,

I'm getting errors tonight trying to upload my track. When I try to upload I get the following error.

"The full track was not received by Trailguru, please try again"

I've tried again about 5 times.

I have verified my connection is there and when I do the settings test it works.
Dangarion
 
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Re: iPhone - Full Track Was Not Received

Postby Bertrand3434 on Sat Jun 13, 2009 6:08 am

Hello,
I've the same problem. I tried with 3G, wifi but it doesn't work.
Is there someone who can help us ?
Bertrand3434
 
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Re: iPhone - Full Track Was Not Received

Postby SartMatt on Sat Jun 13, 2009 6:35 am

Same problem for me.

I also tried to upload a .gpx file from my PDA via the web interface, and I got an SQL error, so I think the problem is somewhere on TrailGuru's servers.
SartMatt
 
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Re: iPhone - Full Track Was Not Received

Postby Donalryan on Sat Jun 13, 2009 7:46 am

Same here - and when I try to manually enter the run I get the following error

Database error
A database query syntax error has occurred. This may indicate a bug in the software. The last attempted database query was:
INSERT INTO tierrawi_track_headers (track_header_id, user_id, post_time, description, address, processed, visibility, rating, category, total_points, total_descent, total_ascent, total_distance, maximum_elevation, minimum_elevation, ascending_time, descending_time, bbox, maximum_speed, minimum_speed, earliest_time, latest_time, total_time, calories) VALUES (null, 12719, '2009-06-13 12:42:54', 'Castleconnell Loop v Slow', '', 0, 0, 0, 12, 0, 0, 0, 2912.9126411126, 0, 0, 0, 0, PolygonFromText('POLYGON(( -1 -1, -1 -1, -1 -1, -1 -1, -1 -1))'), 0, 0, '2009-06-12 12:00:00', '2009-06-12 12:35:50', 2105, 0)
from within function "". MySQL returned error "1062: Duplicate entry '326976' for key 1 (localhost)".
Donalryan
 
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Re: iPhone - Full Track Was Not Received

Postby Resourcesforlife on Sat Jun 13, 2009 1:28 pm

Resourcesforlife
 
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Re: iPhone - Full Track Was Not Received

Postby Ursabike on Sat Jun 13, 2009 1:42 pm

Having this problem this morning as well. Also, my tracks seem to have disappeared from the site.
I tried rebooting the iphone as well as changing the password. Internet site accepts the change but not the app.
Ursabike
 
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Joined: Wed May 20, 2009 3:17 pm

Re: iPhone - Full Track Was Not Received

Postby Drsalisbury on Sat Jun 13, 2009 4:37 pm

...same problem here.

Don
Drsalisbury
 
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Re: iPhone - Full Track Was Not Received

Postby Totof on Sat Jun 13, 2009 6:21 pm

Same problem for me.

Chris
Totof
 
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Re: iPhone - Full Track Was Not Received

Postby Scottyr on Sat Jun 13, 2009 6:55 pm

Add me to the list too. I tried both edge and wi-fi with my iPhone 3G. Got this error message "The full track was not received... please try again later."
Guess I'll try tomorrow... Hopefully I get a better result.
Scottyr
 
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Joined: Thu May 14, 2009 12:25 pm

Re: iPhone - Full Track Was Not Received

Postby Phil-zilla on Sat Jun 13, 2009 6:57 pm

so, how long is it going to take to fix it? Anyone use another app.?
Phil-zilla
 
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